"Level 3 or a Tier 3 IT Provider, represents the highest level of technical knowledge and solutions, involving specialists, developers, and engineers who tackle complex issues, often requiring in-depth analysis and collaboration within the business and partners..."

Your Business Technology Solutions Provider

Level3 IT is your go-to IT Services and Support Business, offering reliable and comprehensive tech solutions for small to medium businesses.

From swift troubleshooting to proactive monitoring & new projects, we've got you covered.

1000s

24,000+

Resolved Support Hours

Clients Serviced

Retail, Services, SMBs

Service, Retail, Hospitality, Manufacturing & More

Reliable Tech Support

Comprehensive tech solutions for small businesses, services, retail or franchise
Troubleshooting services & Proactive maintenance and monitoring.

Computer/Laptop Repair, Data Recovery, Slow or Upgrades
Optimize network, secure data, and keep systems in tip-top shape with our services.

Managed IT Services for Businesses

Proactive monitoring, maintenance, and troubleshooting to ensure reliable tech support for businesses.
Optimise your network with our proactive monitoring and maintenance services.

Onsite and Remote Support Available

Save on hourly support rates with our IT support packs for small businesses.

Fraud, Scams, Malware, Impersonation

Swift Troubleshooting Services Available

Threats and Fraud from malicious actors are increasing daily, everyone has or knows someone who has been targeted. Protect your data, staff and systems now!

Real Solutions

Looking to build, change systems, processes or integrate an existing or new application.

Data

Databases - Upgrade or Combine Data for next level analytics
APIs - Gain access to other external Data, or allow access to yours
Web - Present you data as needed via Apps, Webpage or Device

AI Services

Analyse - Need AI to Analyse all your data, regardless of the source and build better forecasting and insights
Brand Voice - Use AI to build your brand and business in its own voice, every time
Local or Cloud - We build Local & Cloud AI LLMs to work internally, privately and securely so data is controlled and safe

Integration

Connect - Connect or Integrate Data and Systems
Talk - Allow Systems, Platforms or Apps to talk to each other
Automation - Remove manual tasks and data entry
Workflow - Move a task, process, procedure from system to system or people to people

Your IT Department

Moving your business forward through tech, move onsite hardware or services into the cloud. Connect to Customers and Suppliers with ease

Security and Safety

Minimise Network, Email and Computer Security risks and reduce business downtime and fraud attacks

Virtualsation Services

Moving applications, data, and IT resources from on-premises infrastructure (servers, data centers) to a cloud computing environment, or from one cloud provider to another.

Onsite and Remote Support - LIVE

OneClick Help now via remote or onsite today, as you need

Fixed Wireless

Need to provide Internet or Network access to remote sites, buildings or areas, fixed wireless is a gamechanger

Upgrade your Internet connection speeds and hardware for seamless fast operations

Internet and Wifi

Combine Networks

Need to link separate networks via SD-WANS, MPLS or VPNs, or looking to connect multiple offices

Proactive monitoring, maintenance, and troubleshooting involve continuously observing IT systems, performing preventative actions, and swiftly addressing issues, all aimed at ensuring reliable and uninterrupted business operations

Monitor, Maintenance and Availability Services

As Required

Just need a quick fix or a one-off 1-4 hours.
- Onsite: $159/hr
- Remote: $139/hr

Power Packs

Priority Support and Discounts on pre-purchased hours: 5-10 hours
- Onsite: $139/hr
- Remote: $129/hr

Looking for regular, priority support, monitoring
and solutions: Usually a Scheduled visit Weekly, Fortnightly or Monthly
- Call for Price as number of staff/systems and specific requirements needed.

Pro-active Assurance + Projects

Prices and Options

Save on hourly support rates with our IT support packs for small businesses.

All Rates billed in 15min increments and a minimum of 1hr per job. Prices shown start from Level 1 Supoort
Prices are subject to change. A Call Out fee may apply based on when, where and what services is required

Smart Solutions for Smart Businesses

Contact us today to meet or have a chat about your business needs and requirements

CALL NOW

Call to Speak with a Team Member
+61 2 8090 5612

Click HERE to Book a time for us to chat or meet

Need Support now
Click HERE to start a new Job/Ticket

BOOK NOW

Create Ticket NOW

Happy Customers

Read what our satisfied customers have to say about our IT services.

Level3 IT has been a lifesaver for our business. Their managed IT services are top-notch and have helped us stay ahead of any tech issues. Highly recommend!

Sandy - Real Estate

Chatswood, NSW

We have been using Level3 IT for all our IT support needs and they have never let us down. Their team is knowledgeable, efficient, and always available when we need them.

Mike - Business Marketing Services

Sydney, NSW

★★★★★

★★★★★

★★★★★

We had onsite Servers and Email. Level3 IT moved it all into the Microsoft Cloud, seamless and no more backups or worries :)

Raymond - Insurance Brokers

St Leonards, NSW